Shipping and Handling

Shipping

Domestic Orders (India)

  • AG Design offers free shipping across India for all orders above Rs 2000. For orders below Rs 2000 shipping charges vary depending upon the product and shipping address.
  • All our products are made to order. We will dispatch your order within 2-3 business days via DHL/Fedex/DTDC/India post, whichever is best suited to your shipping address. The products will be delivered to your doorstep within 4-7 business days after dispatch.
  • Delivery Update: Due to COVID-19 pandemic, the delivery might get affected depending on your shipping address. Feel free to contact us for more details.
  • Business days exclude public holidays, Saturdays and Sundays.
  • We continuously aim to get your products to you sooner, however, in some unforeseen circumstances such as unexpected travel delays from our courier partners due to weather conditions and strikes, it may take a bit longer. In this case, we’ll notify you of this delay immediately.
  • We accept only online payments. We do not accept COD.

International Orders

For International orders please visit or Etsy Shop.

For Handmade products: http://www.aghandicrafts.etsy.com

For Digital products: http://www.agdigital.etsy.com

PS: Like a product here which is not listed on Etsy? Send me a convo and we will list it for you ASAP!

Cancellations

We will be able to accept order change or cancellation requests any time before we ship your order. Unfortunately, since each product is made to order and handcrafted, we cannot cancel orders once the shipment is out of our studio for delivery.

Refunds

Refund will be initiated within 1-3 days once the cancellation is approved. It will take between 5 and 21 days for the refund amount to reflect in your customer’s bank account. In case of Netbanking transactions, certain government banks may take some more days.